We highly recommend booking a Meet and Greet! This is a great opportunity for you and your pet to meet one of our team members and go over questions & information. This also helps us give you the best future service possible!

All of our team members have pet care insurance and are experienced. The walkers communicate with each other and work as a team!

When we walk dogs, we use their leash (and harness if used), along with a safety slip lead that each walker has.

Please use the Time to Pet portal to communicate with us! On the portal, you can book services, send private messages, update your pet profile at any time, and so much more!

If you are not on the portal yet, email us at daleypawz@gmail.com

It’s important to clearly fill out the notes in your Time to Pet profile! DaleyPawz should be able to see everything we need to know about your pet and how to access your home to care for them. The more details the better!

Use Event Note for adding details specific to a service/group of services. This is helpful to know if we should feed your pet, special instructions for anything, to let us know that you left a note on the counter/somewhere, etc.

Most clients have lock boxes, a garage door code, or a keyless door lock with a code.

We recommend having two ways to enter your house, it’s important to have a back up in case it may be needed!

Some lock boxes can be difficult to open due to weather damage, we suggest the Master Lock Key Lock Box.

We offer 20, 30, 45, and 60 minute walks. The visit begins when the Walker enters the house, not when the walk begins. The service includes time getting to know your pet, leashing up, drying off, feeding, etc.

Book a visit that is longer than the length of the walk time you would like, to account for the work at the beginning and end of service.

We walk one dog at a time, unless an additional safety slip lead leash is provided. We recommend and use the one from Mountain Dog Products. If you get one, tell them DaleyPawz sent you!

We recommend the Two Hounds Freedom Harness and a leash that is on the longer side.

Booking services as soon as you know you would like them is appreciated. Book by * 5 pm * for next day services.

We will do our best to accommodate any last minute requests, however there is no guarantee. Private message us in the portal to see if we have last minute availability for you.

To cancel a service, request the cancellation in the Time to Pet portal. For cancellations within 24 hours of a service, message us in the portal and we will cancel it for you.

We have a 50% fee for cancellations within 24 hours of the booked service. Same day cancellations are full charge.

Payments are made on the Time to Pet portal and are due every Monday. If the payment is not complete, a $10 late fee is applied to your account on Thursdays.

We offer AUTO PAY for your convenience. Message us in the Time to Pet portal to set it up!

On our Service Page, check the map to see if we provide service to your area! If you do not see your neighborhood listed on the map, reach out and we may be able to accommodate you!

As our pack grows, we hope to expand our reach!

(West Hartford, Hartford, Glastonbury, Manchester, Simsbury, Avon, Farmington, Wethersfield, Bloomfield, New Britain, Canton, Rocky Hill, Newington, and more!)